Why work with a disaster recovery provider?

There are compelling reasons to outsource disaster recovery and business continuity services to a specialist provider:

Dedicated focus - In the event of a disaster, internal IT departments or production services providers will be focused on systems repair. They’ll be working under pressure and under testing conditions, meaning human error is a real risk, especially if they’re trying to invoke a recovery plan at the same time. Outsourcing DR to a dedicated specialist mitigates this risk and speeds up the recovery process.

Redundancy - In the context of infrastructure, redundancy is a long-established best practice that ensures system continuity when systems fail. The concept is equally applicable to DR. Keeping your primary IT function separate from your DR function gives you redundancy at the supplier level and removes a potential conflict of interest. Faced with an internal systems failure, your primary team can work on restoring operations on-site whilst your DR provider focuses on implementing your recovery plan.

Expertise - Technology does not stand still and IT environments are becoming increasingly complex. Keeping abreast of new products, services and processes is a real challenge for most organisations with an in-house IT function. Many simply do not possess the time, knowledge or skill sets required to devise, implement and maintain an ever-evolving DR plan. It makes strategic and commercial sense to outsource this important work to a company that does.

Our methodology

Our approach encompasses three key phases, all underpinned by best practice management and support methodologies:

Discover - We start by defining the business case and capturing both the business and technical objectives. Our technicians will analyse existing IT systems and application interdependencies before documenting your current operating processes. This allows us to identify improvement opportunities and assess your organisation's technological readiness.

Design - Our team will map business objectives to technical requirements, capture your RTO and RPO objectives and devise data and system migration plans. We'll create a configuration blueprint together with a statement of work which includes a failover plan and recovery playbook.

Deploy - Includes data and system migration, system configuration, installation, recovery plan testing as well as failover/failback testing. Handover documentation and training are also provided. Training, ongoing support, monitoring and reporting are also core features of the Evaris service.