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Dell 1Y PS NBD > 3Y PS NBD - Upgrade from [1Y ProSupport Next Business Day] to [3Y ProSupport Next Business Day] - extended service agreement - 2 years - 2nd and 3rd year - on-site

Manufacturer part number (MPN): O3XXX_1813
Dell 1Y ProSupport NBD > 3Y ProSupport NBD - Upgrade from [1 year ProSupport Next Business Day] to [3 years ProSupport Next Business Day] - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 (24x7 phone access to expert technicians) - response time: NBD - for OptiPlex 3010, 3011, 3020, 3030, 3040, 3240
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Full Description

Details

Dell 1Y ProSupport NBD > 3Y ProSupport NBD - Upgrade from [1 year ProSupport Next Business Day] to [3 years ProSupport Next Business Day] - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 (24x7 phone access to expert technicians) - response time: NBD - for OptiPlex 3010, 3011, 3020, 3030, 3040, 3240
Full Specification
General
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Support Period 2nd and 3rd year
Response Time Next business day
Service Availability 10 hours a day / 5 days a week
Details
Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For Dell OptiPlex 3010, 3011, 3020, 3030, 3040, 3240
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