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Service & Support

If you find that the standard level of warranty or support provided as standard doesn't meet your needs, there are a number of support packages you can purchase to upgrade or extend the standard level of cover. Our support packages cover both hardware and software and provide system related support with options for both remote and on-site assistance. You can tap in to expert assistance when needed to prevent any service disruptions and keep your business running smoothly.

Our support services span leading manufacturers including HP and Dell with products available that provide total lifecycle support for the full range of official products as well as a number of third party products.

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  1. HPE Foundation Care Call-To-Repair Service - extended service agreement - 5 years - on-site
    MPN:H8XQ8E
    Rating:
    0%
    As low as £19,880.26 £23,856.31
  2. HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
    MPN:H10G4E
    Rating:
    0%
    As low as £13,838.90 £16,606.68
  3. HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
    MPN:HY5C4E
    Rating:
    0%
    As low as £13,121.53 £15,745.84
  4. HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 5 years - on-site
    MPN:H10G3E
    Rating:
    0%
    As low as £12,912.67 £15,495.20
  5. HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 5 years - on-site
    MPN:HY5C3E
    Rating:
    0%
    As low as £12,604.85 £15,125.82
  6. HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
    MPN:H03V4E
    Rating:
    0%
    As low as £11,268.17 £13,521.80
  7. HPE Pointnext Tech Care Critical Service - extended service agreement - 4 years - on-site
    MPN:H03V3E
    Rating:
    0%
    As low as £10,800.51 £12,960.61
  8. HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
    MPN:H10F3E
    Rating:
    0%
    As low as £10,472.71 £12,567.25
  9. HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
    MPN:HY5B2E
    Rating:
    0%
    As low as £10,193.93 £12,232.72
  10. HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
    MPN:HY4X6E
    Rating:
    0%
    As low as £9,867.93 £11,841.52
  11. HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site
    MPN:HY5B1E
    Rating:
    0%
    As low as £9,778.95 £11,734.74
  12. HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site
    MPN:H10F2E
    Rating:
    0%
    As low as £9,730.83 £11,677.00
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IT products and services from Evaris

We supply IT products and managed services to thousands of customers, including small to medium-sized businesses as well as the public sector.

Our talented and friendly team of experienced IT specialists are passionate about helping our customers fulfil their technology needs. We can provide complete IT solutions, including workplace, data centre, storage and networking products, backed by the supporting services needed to implement and support your infrastructure securely - whether that’s on premise, in the cloud or a hybrid solution.

The Evaris difference

  • KNOWLEDGEABLE, EXPERIENCED TEAM
    We live and breathe technology. Our team have accrued fantastic feedback for their knowledge and service levels.
  • FAST RESPONSE TIMES
    We offer the speed and flexibility that vendors and distributors typically struggle to deliver.
  • AWARD-WINNING CUSTOMER SERVICE
    We hold long-standing client relationships and have attracted testimonials and case studies for the technology solutions we’ve implemented.
  • COMPLETE SOLUTIONS
    From product selection right through to configuration, deployment, licensing and ongoing support. You are in safe hands with Evaris.
  • TECHNOLOGY SPECIALISTS
    Accreditations and partnerships with leading technology vendors.
  • VENDOR AGNOSTIC APPROACH
    We take a holistic, impartial approach focused on identifying the right technology solutions and tailoring them to the needs of your organisation.
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External Vendor
  1. CMS PERIPHERALS 1 item
  2. EXERTIS 1 item
  3. Ikonic 6 items
  4. INGRAM 3756 items
  5. NORTHAMBER 2 items
  6. TECHDATA 9 items
  7. WESTCOAST 5981 items
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Brand
  1. APC 23 items
  2. Aruba 1 item
  3. Cisco 2 items
  4. Dell 940 items
  5. Hewlett Packard Enterprise 3 items
  6. HP 261 items
  7. HPE 8417 items
  8. Lenovo 240 items
  9. Microsoft 110 items
  10. Synology 1 item
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  1. Accidental damage coverage 45 items
  2. Battery replacement 5 items
  3. Configuration 2 items
  4. Extended service agreement 9378 items
  5. Extended service agreement (renewal) 443 items
  6. Installation 17 items
  7. Installation / configuration 62 items
  8. Technical support 36 items
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Service Included
  1. Component retention 4 items
  2. Delivery 1 item
  3. Advance parts replacement 12 items
  4. Consulting 1 item
  5. Labour 2 items
  6. Maintenance 1 item
  7. No drive return 11 items
  8. Parts and labour 8231 items
  9. Phone consulting 34 items
  10. Replacement 1543 items
  11. Zone coverage extension 8 items
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Full Contract Period
  1. 1 day 1 item
  2. 1 incident 15 items
  3. 1 year 3153 items
  4. 2 years 273 items
  5. 33 months 1 item
  6. 3 years 3001 items
  7. 4 years 1584 items
  8. 5 years 1888 items
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