IT HELPDESK SERVICES FOR EVARIS CUSTOMERS

Be honest - are you spending your time fixing IT issues or truly improving your business? Outsource your helpdesk to Evaris and free yourself from the IT support and resourcing headaches currently holding you back. Our expert team of UK technicians will tackle issues and fix problems quickly, efficiently and affordably.

Flexible helpdesk services with onsite, remote and telephone assistance as required. Get peace of mind that a certified technician is on hand to troubleshoot and resolve your IT issues quickly and efficiently when they arise.

We do more than just fix IT problems. We use a range of sophisticated monitoring and reporting tools to proactively spot potential issues before they arise. This helps you avoid system outages or expensive downtime and ensures you maintain business as usual status.

Our experienced IT engineers are qualified to tackle your technical challenges and hold a range of industry certifications including MCITP (Microsoft Certified IT Professional), CompTIA A+ and CompTIA Network+. As a Microsoft Silver Partner, we’re also able to call on direct Microsoft support when needed.

Our helpdesk services are underpinned by response time and resolution time SLAs to ensure we acknowledge and resolve support tickets swiftly. 77% of support tickets are resolved after the initial contact (the industry average is 64%). We triage calls meaning you can speak to a technician straight away if you need to.

As well as a range of standard helpdesk services, Evaris can build a package tailored to the specific needs of your organisation. Choose from a host of additional benefits including patch management, performance monitoring and monthly reporting to truly free you from the uncertainty, risk and cost of managing your IT systems internally.

Comprehensive support cover

Comprehensive support cover

Flexible helpdesk services with onsite, remote and telephone assistance as required. Get peace of mind that a certified technician is on hand to troubleshoot and resolve your IT issues quickly and efficiently when they arise.

Value added service

Value added service

We do more than just fix IT problems. We use a range of sophisticated monitoring and reporting tools to proactively spot potential issues before they arise. This helps you avoid system outages or expensive downtime and ensures you maintain business as usual status.

Certified technicians

Certified technicians

Our experienced IT engineers are qualified to tackle your technical challenges and hold a range of industry certifications including MCITP (Microsoft Certified IT Professional), CompTIA A+ and CompTIA Network+. As a Microsoft Silver Partner, we’re also able to call on direct Microsoft support when needed.

Responsive team

Responsive team

Our helpdesk services are underpinned by response time and resolution time SLAs to ensure we acknowledge and resolve support tickets swiftly. 77% of support tickets are resolved after the initial contact (the industry average is 64%). We triage calls meaning you can speak to a technician straight away if you need to.

Tailored support services

Tailored support services

As well as a range of standard helpdesk services, Evaris can build a package tailored to the specific needs of your organisation. Choose from a host of additional benefits including patch management, performance monitoring and monthly reporting to truly free you from the uncertainty, risk and cost of managing your IT systems internally.


EXISTING CLIENTS - GET REMOTE SUPPORT

To get started and allow Evaris to provide you with technical support, please click the link in the relevant block below to download our support client. This will enable our dedicated support team to access your system and begin troubleshooting.

Disclaimer: By downloading these files you authorise Evaris to remotely access your computer for the purposes of debugging your technical issue.

Windows Users
Windows Users
Download support client
Apple O/S
Apple O/S
Download support client
REMOTE ACCESS
REMOTE ACCESS
If you are a client looking to connect remotely, please click the button below to login

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Our accreditations

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