Our Local IT Support Services

Businesses rely on IT equipment and services to function. Can you depend on yours? Our expert in-house team of support engineers can take care of everything from IT support for desktop, laptops and mobile devices to managing servers, networks, cybersecurity and your cloud applications. We can help you proactively spot and remedy potential IT issues before they arise and take corrective action swiftly and efficiently when problems occur.

#
Barnsley
IT support only 50 miles away
#
Blackburn
IT support only 19 miles away
#
Blackpool
IT support only 50 miles away
#
Bolton
IT support only 10 miles away
#
Bradford
IT support only 30 miles away
#
Burnley
IT support only 20 miles away
#
Bury
IT support only 3 miles away
#
Cannock
IT support only 80 miles away
#
Chester
IT support only 48 miles away
#
Halifax
IT support only 23 miles away
#
Huddersfield
IT support only 22 miles away
#
Lancaster
IT support only 50 miles away
#
Leeds
IT support only 36 miles away
#
Liverpool
IT support only 39 miles away
#
Manchester
IT support only 10 miles away
#
Preston
IT support only 30 miles away
#
Salford
IT support only 10 miles away
#
Stockport
IT support only 18 miles away
#
Wakefield
IT support only 40 miles away
#
Warrington
IT support only 25 miles away
#
Wirral
IT support only 45 miles away

Flexible support services to keep your organisation operational and ensure your systems are performing to their full potential. Up to 24x7 cover, 365 days a year with onsite, remote and telephone assistance as required. 

No bouncing between different sales people every time you call in. You’ll be allocated a dedicated point of contact who’ll get to know you and your business allowing us to offer a superior, tailored level of service.

Our IT engineers are qualified to tackle your technical challenges and hold a range of industry certifications including MCITP (Microsoft Certified IT Professional), CompTIA A+ and CompTIA Network+. As a Microsoft Silver Partner, we’re also able to call on direct Microsoft support when needed.

Our helpdesk services are underpinned by response time and resolution time SLAs to ensure we acknowledge and resolve support tickets swiftly. 77% of support tickets are resolved after the initial contact (the industry average is 64%). We triage calls meaning you can speak to a technician straight away if you need to.

Over two thirds of our business each month comes from existing customers. 60% of our support customers have been with us for over 5 years - testament to the excellent service we strive to deliver to every single Evaris customer.

True support should go beyond keeping the lights on and the business running smoothly. We view our role as providing you with the IT advice, plan and tools you need to positively change the way you do business. Our annual support agreements give you a full breakdown and cost of services for better control of your IT budget.

Comprehensive support cover

Comprehensive support cover

Flexible support services to keep your organisation operational and ensure your systems are performing to their full potential. Up to 24x7 cover, 365 days a year with onsite, remote and telephone assistance as required. 

Dedicated account manager

Dedicated account manager

No bouncing between different sales people every time you call in. You’ll be allocated a dedicated point of contact who’ll get to know you and your business allowing us to offer a superior, tailored level of service.

Certified technicians

Certified technicians

Our IT engineers are qualified to tackle your technical challenges and hold a range of industry certifications including MCITP (Microsoft Certified IT Professional), CompTIA A+ and CompTIA Network+. As a Microsoft Silver Partner, we’re also able to call on direct Microsoft support when needed.

Responsive team

Responsive team

Our helpdesk services are underpinned by response time and resolution time SLAs to ensure we acknowledge and resolve support tickets swiftly. 77% of support tickets are resolved after the initial contact (the industry average is 64%). We triage calls meaning you can speak to a technician straight away if you need to.

Outstanding retention rates

Outstanding retention rates

Over two thirds of our business each month comes from existing customers. 60% of our support customers have been with us for over 5 years - testament to the excellent service we strive to deliver to every single Evaris customer.

Value added service

Value added service

True support should go beyond keeping the lights on and the business running smoothly. We view our role as providing you with the IT advice, plan and tools you need to positively change the way you do business. Our annual support agreements give you a full breakdown and cost of services for better control of your IT budget.

We are an IT Support company located just outside of Manchester.

If your business is situated in the Greater Manchester area, we’re right on your doorstep. When an IT issue crops up that can’t be fixed remotely, we can be on-site at your premises in a matter of minutes to make repairs or fix the problem quickly so you can get back to business as usual. You’ll find our technical team friendly, helpful and professional. We’ll explain any work that needs to be carried out and run through your options without baffling you with technical jargon. We’ve provided IT services for a variety of organisations in the local area for years. 

We understand that each business is different and can provide IT solutions that are tailored to how your organisation needs to operate rather than a standard blueprint service that’s not quite right for you. Customer service is extremely important to us. We’re fortunate to have received great feedback for the services we’ve delivered to our clients. Work with Evaris and you can be confident that you have an IT partner you can rely on for best-in-class advice, service and support so you can focus on running your business.

OUR CUSTOMER FEEDBACK

 

The Evaris Difference

Evaris has the people, systems, tools and services needed to ensure your IT runs smoothly. We take a consultative approach, focusing on the people and the business needs above the IT. Our priority is to keep your business operational and free you from system admin and maintenance tasks so you can focus on more strategic work. With Evaris support services, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.

“Working with Evaris has been really helpful for us. And we’ve used
Evaris for a number of years now. And from the start they’ve really been
there and been our chosen partner. And so we’ve moved from an on
premise installation. Evaris helped us to move to a cloud solution.”

phase_3_-_new_logo-800px.png

More Evaris customers...

logos.png

Phase 3 Case Study

View All Case Studies

Our PARTNERS

# # # # # # # # #

Our accreditations

# # # # # # #